News

In recent years, digitalisation has significantly improved the experience of people communicating with the state. A service-based approach is gradually...

In 2022, Accord Group, like most service companies, witnessed the initial shock and stiffness of customers at the beginning of the year, a revival of business activity starting...

CISO Ukraine Association together with Octava Defense, Accord Group and Cisco invite CIOs and CISOs of Ukrainian enterprises to take part...

Just as logistics is an integral part of most businesses, it's hard to imagine the IT infrastructure of an enterprise, especially a logistics center...

"Apteka Dobrogo Dnya" is in the top 10 largest pharmacy chains in Ukraine, and its online store is in the ranking...

In March of this year the XBank technical committee met on emergency basis. On the agenda was the question of how to...

Skanska is one of the world’s leading construction and project development companies, focused on selected home markets in...

Speed ​​and flexibility are called vital qualities of IT departments of modern organizations. And although they ensure survival in war conditions...

Kaleida Health is the largest healthcare provider in Western New York State, serving the area’s eight counties and into...

The Bosch Group is a leading global supplier of technology and services. It employs approximately 410,000 associates worldwide. Its operations are...

“There is no business strategy without a cloud strategy”, - said Gartner in November 2021, predicting global cloud revenue growth...

Banking and retail, which Accord Group specializes in, are traditionally at the forefront of digitalization. Processes in these areas often...

Modern communication platforms have become part of everyday life and have quietly made us more demanding consumers. The issue of ensuring...

Further digitalization and the trend to improve the consumer experience are driving companies to introduce new digital services and...

When operating with a huge number of product items within a network of 659 trading platforms, the speed of turnover acquires...

During a 10-week trial period, we were able to significantly increase quality of service control during calls and chats with customers through...

Call centers are the ears of business through which you can quickly get customer feedback. How to ensure...

Respublika Park Mall is an innovative and unique complex, one of the largest centers in Europe, with an area of...

Today, literally from every “iron” business hears that it is necessary to digitalize, get rid of unnecessary paperwork and labor costs...

According to a McKinsey & Company study, the CEOs of European retailers are concerned about three things...